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Cunard admits data security failure, 1,000+ passenger details emailed out to...
Cruise giant Cunard is trying to allay concerns amongst customers after an email was sent containing confidential details of some 1,200 passengers. The problem first came to light last Friday (22 June)...
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Cruise lines prefer Facebook to Twitter for customer engagement, few dabble...
NB: This is a guest article by Jamie Riddell, creator of social media insight company Birdsong. A new survey of 50 cruise companies has indicated an overwhelming preference for using Facebook Fan pages...
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Cruise lines sailing away from Twitter
NB: This is a guest article by Jamie Riddell, creator of social media insight company Birdsong. After seeing solid use of Facebook by cruise lines for communicating with customers, more evidence...
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